Privacy Policy

1. Introduction

Pickled Court LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, postal/zip code, and any other information you provide when submitting a quote request or contact form.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
• Device Information: Browser type, IP address, operating system, and device identifiers.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you quotes, project updates, and relevant communications
• Improve our website and customer experience
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with our franchise partners (local Pickled Court owners) for the purpose of fulfilling your service request in your area.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our website. The categories of cookies we deploy are described below.

Functional Cookies

These cookies are strictly necessary for the website to function. They enable core features such as form submission, page navigation, and security. The site cannot operate properly without them.

Analytics Cookies

We use Google Analytics (deployed via Google Tag Manager container GTM-NSLGH988) to collect aggregated, anonymized data about how visitors interact with our site — including pages viewed, session duration, and traffic sources. This data helps us improve content and user experience.

Marketing Cookies

We use the following advertising pixels to measure the effectiveness of our marketing campaigns:

• Meta Pixel — tracks conversions and enables retargeting on Facebook and Instagram.
• LinkedIn Insight Tag — tracks conversions and enables retargeting on LinkedIn.

Session Recording

We use Microsoft Clarity to record anonymized session replays and generate heatmaps. Clarity does not capture passwords, payment details, or other sensitive fields. Recordings help us identify usability issues.

Managing Your Cookie Preferences

You can accept or decline non-essential cookies at any time using the cookie consent banner displayed when you first visit our site. You may also manage or delete cookies through your browser settings; however, disabling certain cookies may affect site functionality.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

7. How Long We Keep Your Data

Personal information submitted through our contact and quote forms is retained for up to 24 months from the date of submission, after which it is deleted or anonymized. We may retain data longer if required by applicable law or to resolve a dispute.

8. Third-Party Data Processors

We share personal information with the following sub-processors solely to operate our business:

• GoHighLevel CRM (gohighlevel.com) — form submission data, contact records, and follow-up communications are managed within the GoHighLevel platform. GoHighLevel acts as a data processor on our behalf and is subject to its own data processing agreement.

9. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at the information provided below.

10. California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

Right to Know

You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom we share it.

Right to Deletion

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (e.g., completing a transaction, complying with a legal obligation).

Right to Opt-Out of Sale

We do not sell personal information. We do not sell, rent, or trade the personal information of California residents or any other users to third parties for monetary or other valuable consideration.

Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights.

How to Submit a Request

To submit a CCPA request, contact us by email at privacy@pickledcourt.com or ethan@pickledcourt.com. We will respond within 45 days of receipt of a verifiable consumer request.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: